Senior User Experience Analyst

We are the world’s leading learning company with more than 20,000 employees that deliver our products and services in nearly 200 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. 

Pearson Marketing Cloud (PMC) is our global technology platform that enables customers to access learning products and services through eCommerce and Digital Marketing journeys. We design, build, and deliver global capabilities that support Pearson’s vision of connecting with every Learner, on any device, anywhere in the world, and to improve their lives through education.  

We are looking for an experienced UI/UX developer who is passionate about technology and building amazing customer experiences though Web and eCommerce. This is a unique opportunity to be part of a global engineering team and build solutions that will directly enhance the lives of millions, by supporting the provision of education on a global scale.

Key Responsibilities:

• Develop and refine interactions for web-based education and content management products.

• Collaborate with cross-functional teams to translate business strategies, user needs, and technical requirements into sound design concepts.

• Take ownership of large, complex projects, ensuring consistency and collaboration across the product ecosystem.

• Contribute throughout the design process from ideation to polished designs and iteration.

• Deliver developer-ready design mocks and artifacts for responsive web applications.

• Advocate for usability, accessibility standards, and inclusive design best practices.

• Conduct research and critical analysis to identify opportunities for growth and improvement.

• Synthesize business goals, feedback, metrics, and customer requests into actionable items.

• Participate in big-picture planning, ideation, and work refinement.

• Collaborate with Engineers to understand technical feasibility and user needs.

• Implement and enhance a unified Design System across products.

• Provide and receive thoughtful, actionable feedback from other Designers and the Brand team.

Essential Skills and Experience:

• Bachelor's Degree or relevant experience.

• 5+ years of proven experience in User Experience, User Interface, and Digital Design.

• Familiarity with web and eCommerce development concepts and frameworks.

• Proficiency in UI/UX tools like Figma or Sketch.

• Experience in Agile environments and proficiency with Jira.

• Excellent problem-solving, collaboration, and communication skills.

Desired Skills and Experience:

• Passion for the future of Education.

• Experience within Education, Publishing, or Media.

• Experience creating or implementing Design systems.

• Knowledge of CMS applications and componentized product build.

• Experience working in a distributed team across time zones.

• Working knowledge of Adobe Experience Manager and eCommerce capabilities.

Equal Employment Opportunity

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Req ID: 14185